Privacy Policy

Effective Date: August 2025

At Charlie’s Auto Tech, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (charliesautotech.com).

What Information We Collect

• Usage Data: We use Google Analytics to collect basic information about how visitors use our website, such as pages viewed, browser type, device type, IP address (anonymized), time spent on pages, and referring sites. This data is collected in aggregate and cannot identify you personally.
• Contact Information: If you call us or contact us directly by phone or email, we may receive your name, phone number, and/or email address. We do not use online forms or collect personal details through our website forms.

How We Use Your Information

• To understand and improve our website’s performance and user experience
• To respond to direct inquiries made by phone or email
• To help us provide better service to our customers

Cookies & Google Analytics

Our website uses cookies only for Google Analytics. Cookies are small files placed on your device to help us analyze web traffic and see how users interact with the site.
Google Analytics cookies do not identify you personally and are used only for aggregated statistical purposes.

You can opt out of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on or adjusting your browser’s cookie settings.

How We Share Your Information

• We do not sell, rent, or trade your personal information.
• We do not use third-party advertising or tracking pixels.
• We only share information with service providers (such as Google Analytics) for website analytics purposes.
• We may share information if required by law or to protect our rights and safety.

Your Privacy Rights

If you are a California resident, you have the right to request access to or deletion of any personal information we may have collected. Please contact us at the number below for privacy requests.

You can control cookies through your browser settings or opt out of Google Analytics as described above.

Contact Us

If you have questions or requests regarding your personal information, please contact us:

Charlie’s Auto Tech
2858 E. Imperial Hwy
Brea, CA 92821
Phone: (714) 985-9940

We may update this Privacy Policy occasionally. Please check this page for the latest version.

Last updated: August 2025